Privacy Policy
Effective Date: 7 January 2026
Helpnest AI (“we”, “our”, or “us”) is an AI-powered chatbot platform. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services.
1. Information We Collect
We may collect the following information:
a. Information You Provide
Name, email address, and other account-related details
Messages, prompts, and content you submit through the chatbot
b. Automatically Collected Information
IP address
Browser type and version
Device, operating system, and usage information
Interaction data and logs related to chatbot usage
c. Payment Information
Payments are processed securely by trusted third-party payment providers
We do not store full payment card or banking details
2. How We Use Your Information
Your information is used to:
Create, manage, and maintain your Helpnest AI account
Provide, operate, and improve the chatbot platform
Process subscriptions and payments where applicable
Communicate service updates, notices, and support messages
Monitor performance and enhance user experience
Protect the platform against fraud, abuse, and unauthorized access
3. Sharing of Information
We may share your data only with:
Trusted service providers (such as hosting, analytics, and payment processors)
Law enforcement or regulatory authorities when required by law
We do not sell, rent, or trade your personal information to any third parties.
4. Data Security
We use reasonable technical and organizational measures to protect your information. However, no system involving the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.
5. Your Rights and Choices
You have the right to request:
Access to your personal information
Corrections or updates to your data
Deletion of your account and associated data
Withdrawal of consent where applicable
Requests can be made by contacting us at support@cloudwowx.com
.
6. Chatbot Data and Content
Chatbot conversations may be stored temporarily or logged to improve service quality, performance, and safety.
⚠️ Please avoid sharing sensitive personal, financial, or confidential information when interacting with the chatbot.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable laws.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page, and continued use of the platform constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Email: support@cloudwowx.com
Company: Helpnest AI
Effective Date: 7 January 2026
Helpnest AI (“we”, “our”, or “us”) is an AI-powered chatbot platform. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services.
1. Information We Collect
We may collect the following information:
a. Information You Provide
Name, email address, and other account-related details
Messages, prompts, and content you submit through the chatbot
b. Automatically Collected Information
IP address
Browser type and version
Device, operating system, and usage information
Interaction data and logs related to chatbot usage
c. Payment Information
Payments are processed securely by trusted third-party payment providers
We do not store full payment card or banking details
2. How We Use Your Information
Your information is used to:
Create, manage, and maintain your Helpnest AI account
Provide, operate, and improve the chatbot platform
Process subscriptions and payments where applicable
Communicate service updates, notices, and support messages
Monitor performance and enhance user experience
Protect the platform against fraud, abuse, and unauthorized access
3. Sharing of Information
We may share your data only with:
Trusted service providers (such as hosting, analytics, and payment processors)
Law enforcement or regulatory authorities when required by law
We do not sell, rent, or trade your personal information to any third parties.
4. Data Security
We use reasonable technical and organizational measures to protect your information. However, no system involving the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.
5. Your Rights and Choices
You have the right to request:
Access to your personal information
Corrections or updates to your data
Deletion of your account and associated data
Withdrawal of consent where applicable
Requests can be made by contacting us at support@cloudwowx.com
.
6. Chatbot Data and Content
Chatbot conversations may be stored temporarily or logged to improve service quality, performance, and safety.
⚠️ Please avoid sharing sensitive personal, financial, or confidential information when interacting with the chatbot.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable laws.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page, and continued use of the platform constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Email: support@cloudwowx.com
Company: Helpnest AI